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Chloe and the team provided excellent service to get us on our way ‘post’ Covid to Alaska, Las Vegas and Honolulu on a great value trip. There were no masks, people were out and about getting back to normal, everything went smoothly, and I highly recommend House of Travel, Royal Caribbean cruises, and Hawaiian Airlines.
I've had the absolute best experience booking a trip to Thailand and India with the help of Chloe from House of Travel. She was extremely professional, prompt to reply and always took the time to investigate all the possible options for us. We had a scare with a delay in Visa processing and 1 week out from our trip provided a Plan B to get the visa over the line before we went. We were very stressed at this stage and although the Visa did come through, the professionalism from Chloe and connections to a Visa Specialist to be able to offer a plan B was an enormous reassurance - cannot speak of her highly enough!
I have been in contact with Chloe for the last 2.5 years. From flights getting cancelled due to the pandemic and finally being able to fly overseas, Chloe has been an amazing help. When the flights were cancelled, I did not have to call or email anyone about the refund or getting a credit. Chloe took care of everything. And now when I was flying to India, she gave me all the information and documents needed for me to fly. She has made traveling a lot smoother. I would highly recommend booking tickets through HoT Hunter Street and you will not regret it. I would definitely be booking my future travels with her because she makes it stress-free.
We couldn’t speak highly enough of the fabulous professional service we received from Petra. Petra was “ on the button” all the way in a somewhat changing climate, gave us great advice over a number of areas, always willing to look at options and all done with quick but full responses and delivered with such enthusiasm and warmth. We thought we had worked with excellent agents previously …..Petra is out in front by miles. Needless to say a seamless trip from departure to arrival.
Excellent professional service as always. I would never travel overseas without using Petra at House of Travel. Communications are superb and I know if I had a problem with any travel local or out of the country, it would be dealt with quickly, and solutions provided. Grateful thanks to Petra and her HOT team Maureen and Laurie Bond